ECONOMICS CHAPTER 5: CONSUMER RIGHTS
The Consumer in the Market Place We participate in the market both as producers and consumers. As producers of goods and services, we could be working in any of the sectors such as agriculture, industry, or services. Consumers participate in the market when they purchase goods and services that they need. These are the final goods that people use as consumers. The rules and regulations are required for the protection of the consumers in the marketplace. Consumer Movement In India, the consumer movement as a ‘social force’ originated with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices. Because of all these efforts, a significant initiative was taken in 1986 by the Indian government. It has implemented the Consumer Protection Act 1986 , popularly known as COPRA . Safety is Everyone’s Right Consumers have the right to be protected against the marketing of goods and delivery of services that are...